|
Hey, 👋 Scott from The Sales Mastermind here. Today’s edition only takes 3 minutes. "Founders who sell" are universally excited to become "founders who lead sellers". But that transition is often harder than learning to sell in the first place. Today we’ll cover:
Storytime I work with a founder who is an elite seller; he has closed millions of dollars' worth of deals. His company is now big enough that it needs a founder-leader rather than the best salesperson. To that end, we hired a seller in late 2025, and deals are closing. It's working, mostly. Like all good leaders, the founder wants to support his seller by attending as many sales meetings as he can, lending the weight and gravitas of the company's "top dog" being available for clients. But he often finds himself in conflict with his seller as to:
For example, during a meeting nominally led by the seller, the founder presented pricing. Normally, the founder would use a moment of silence to let the price hang in the air and force the buyer to speak next. But the seller jumped in right after the number was said and ruined the moment. The founder is a self-described "control freak" and knows he is holding the company back by not allowing the seller the autonomy he needs. Ultimately, the founder wants to relinquish control so his seller can learn, grow, and close deals on his own. So, on this week's coaching call, we agreed that the founder would flip his role. He is going to stop trying to lead sales meetings or control the emotional flow. He is going to stop being the expert. He is going to become "The Larry". Sales Management is Different All early-stage businesses have three core teams.
And Revenue is the only team that operates as a pure chaos system, especially in early-stage businesses. Meaning that the work of each other's team is, for the most part, linear and clear. For example:
And if the Revenue team fails to generate enough money, the whole business collapses. Therefore, founders struggle to become sales managers, even when they hire great sellers, because the risk is so high and the outcome is so chaotic. Sales Meetings When founders finally get around to hiring sellers, they need to learn to manage them rather than fight them, as if the founder were still an individual contributor competing for commission. During sales meetings, that means playing the role of "The Larry", named for Oracle CEO Larry Ellison. In Greek history, Oracles were revered individuals who had a direct line to the gods. And importantly, they remained in sacred locations, far from most people, waiting for specific requests or questions before conducting divine readings. The most famous was the Oracle at Delphi. If you've seen the movie "300," this is who King Leonidas visits for advice. The Larry The Larry is a modern-day Oracle:
Being The Larry is hard at first, just like a parent watching their child learn to ride a bicycle, the founder has to let their seller fall over a few times. But The Larry is the only way to become the founder a growing business needs, instead of stunting your business's growth by remaining the only one who can close deals. Being The Larry allows the founder to maintain authority and support their sales team through their presence. Meaning they will soon reduce the time they invest in closing new deals, since they have a competent sales team that works without them. Until next week, PS Did someone forward you this email, and it seems like something you want more of: Link to subscribe​ PPS You can find the back catalogue here, all 120+ newsletters: https://thesalesmastermind.kit.com/​ |
I help founders who sell, but aren't "sales"people. Are you open to one hyper actionable sales tip per week, useful for your very next sales meeting and consumable in 4 minutes or less?
Hey, 👋 Scott from The Sales Mastermind here. Today’s edition only takes 2 minutes. Incremental change will get incremental improvements. Every now and again, it's good to use events to force significant change to reap significant results. Today we’ll cover: Storytime Something Old, Something New Take Action Storytime Recently, I expanded my remit with one of my oldest clients. The founder and I have had a weekly meeting since 2023. It was an hour-long session where we would dissect the most...
Hey, 👋 Scott from The Sales Mastermind here. Today’s edition only takes 3 minutes. Buyers think in terms of Price, Cost, and Total Cost - most sellers never make it past Price. Today we’ll cover: Storytime Price, Cost, Total Cost StoryPark Buyer More about Total Cost Storytime My daughter's former childcare centre uses an "all-in-one childcare management software" called Storypark. As a parent, I have the Storypark app on my phone, where educators have recorded my daughter's daily activities,...
Hey, 👋 Scott from The Sales Mastermind here. Today’s edition only takes 4 minutes. Selling is best when kept simple; buyers want their pain solved, not to learn inputs and complexities. Today we’ll cover: Storytime Order Takers The Message Storytime In 1899, Elbert Hubbard's essay "A Message to Garcia" went as viral as any writing could for the late 19th century. The essay centres on the assignment given to US intelligence officer Andrew Summers Rowan (in the essay "Rowan") by US President...